Your Account and Money Will Always Be Protected With Us

At Red Stag Casino, protecting your personal and financial data is our top and absolute priority. We give a firm guarantee that your information remains confidential, encrypted and inaccessible to persons without appropriate access.
All financial transactions are managed directly by us, Red Stag, and are processed through reliable and time-tested and user-tested payment platforms. These systems use modern encryption protocols, through which your data is reliably protected during movement between your device and our servers. Your data will never be transferred by us to third parties for any purpose, neither for marketing nor for research.

We do not tolerate any form of fraud or illegal use of our web platform. Our security service closely monitors all user activity in real time, using not only configured automated systems, but also manual checks, with their help we easily detect any suspicious behavior.
If we suspect fraud or signs of fraud, the account in question will be blocked immediately. Any winnings made by the user may then be cancelled, and in more serious cases, this may even lead to prosecution. Our terms and conditions are transparent and clear, and we apply them equally to protect all players, without making any exceptions.
To ensure that accounts are used in a completely legal manner, we have established a clear verification procedure when players deposit or withdraw funds for the first time. As such, you may be asked to provide:

• A valid photo ID (passport or driver’s license);
• A clear image of the front and back of any credit cards you use for payments;
• A bank account or card statement showing your name and address.

These checks help to prevent identity theft, underage gambling, and unauthorized use of payment methods with sufficient reliability. All documents you send us are kept completely secure and are never shared with any third parties.

Red Stag provides you with full and as detailed as possible access to your gaming session history and payments made. The gaming and financial log meticulously records each session, time, wins, losses, deposits and withdrawals. You can log in and view this data at any time convenient for you, in your Real Money account, this will help you to be aware of your gaming events and control the gaming situation.

If you have any questions or legitimate concerns about your account, the security of transactions made or conducted, or fair play, our support team will always be happy to help. Just write to [email protected] and we will make sure that you receive a clear answer from us in a timely manner with a solution to the issue that has arisen.